Meanwhile, I did not get Paul's message—"once again screwed"—via email, because our Internet went down at about 10:30, causing me to miss several frantic messages from clients involving an 11:00 conference call. I was working on a project that is entirely online, so I took the opportunity to run some errands, missing the call entirely. When I got back at noon, the Internet was back. So at least Clarity Connect is not on my shit list today. Much.
Wednesday, October 10, 2012
"Once Again Screwed"
Last year's projects were the broadband tower and the geothermal heating/cooling system. Both took longer than expected and required a good deal of griping and fussing from our end, mostly by Paul. Now he reports that the reason the geothermal folks haven't responded to his recent calls is that the company, Gleason, has gone belly up. It is not unexpected; they were (1) horribly overextended; (2) staffed by a bunch of people who, while very nice, seemed not to know what they were doing; and (3) beset by difficulties of one sort or another due to points 1 and 2.